Privacy Policy

1. Who We Are

Claw Guides (clawguides.ai) is operated by NeoShips. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our products.

2. Information We Collect

We collect the following information:

• Name and email: When you sign up for our free tools or purchase a product.
• Payment information: Processed securely by Stripe. We never see or store your full card number.
• Usage data: Basic analytics via Google Analytics (page views, referral source, device type).

3. How We Use Your Information

• Deliver purchased products and free tools
• Send product updates and new guide announcements
• Improve our website and products
• Respond to support requests

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Free Tools (Installer)

When you use the OpenClaw Web Installer, the install script is generated and runs entirely on your local machine. Your API keys and configuration are never sent to our servers. We only collect the name and email you provide in the sign-up form.

5. Data Storage

Your information is stored in a secure MongoDB database. Payment data is handled entirely by Stripe and subject to their privacy policy. We retain your data for as long as your account is active or as needed to provide services.

6. Cookies and Analytics

We use Google Analytics to understand how visitors interact with our site. This collects anonymous usage data including pages visited, time on site, and referral source. You can opt out of Google Analytics by using a browser opt-out extension.

7. Email Communications

By providing your email, you consent to receiving occasional emails about product updates and new guides. Every email includes an unsubscribe link. We typically send 1-2 emails per month, not daily spam.

8. Your Rights

You have the right to:

• Request a copy of the data we hold about you
• Request deletion of your data
• Unsubscribe from email communications at any time
• Correct any inaccurate information

To exercise any of these rights, email neo@roleplaystudio.ai.

9. Third-Party Services

We use the following third-party services:

• Stripe — Payment processing
• Google Analytics — Website analytics
• Vercel — Website hosting
• MongoDB Atlas — Data storage

Each service has its own privacy policy governing their handling of data.

10. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

12. Contact

Questions about your privacy? Email us at neo@roleplaystudio.ai